Communication Skills Question Bank
for Exam preparation

Q2. Culture is embedded in our:

1. gestures
2. expressions
3. minds
4. beliefs

Q3. Business letters produce immediate effect because they are:

1. brief
2. formal
3. informal
4. interesting

Q4. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Q5. A reflective listener:

1. ignores the details
2. thinks about the speaker’s message
3. appreciates the message
4. repeats the message’s essential parts

Q6. Informal negotiation involves:

1. two people
2. three people
3. four people
4. any number of people

Q7. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

1. conforms
2. deviates
3. irritates
4. overlaps

Q8. ____ is not one of the 7 C’s of communication:

1. clarity
2. correctness
3. character
4. conciseness

Q9. To be able to give a good presentation, a full rehearsal is:

1. audience based
2. necessary
3. optional
4. useless

Q10. In issuing instructions, one should avoid the:

1. imperative form
2. subjunctive form
3. active voice
4. passive voice